Security teams or approved users can alert 911 in an emergency but also reduce emergency response time by providing incident location.
Call analytics and live data dashboards integrate with multiple data sources to provide insights that increase efficiency and sales through customer loyalty, sentiment analysis, workforce management and training.
By integrating networks and analytics, a complete view of your organization becomes possible across all devices, departments and locations. Using these insights can provide efficiency improvement opportunities.
Support employee success with enhanced employee experiences and collaborations with Cistera desktop and mobile tools including live analytics. Link success to rewards more meaningfully with Cistera.
Combine radio and phone networks for entire organization communication and alerts. Easily add and remove network devices as teams change. Security alerts and lockdowns can initiate pre-recorded messages go out to 911 as well as all devices – radios, IP phones, mobile, speakers, safety signs and email addresses Situational awareness is key to reducing event response times.
Radio, mobile and IP phone recording data can provide training opportunities for security, management, call center and office staff to continually improve systems and response times.
Record some or all conversations some or all of the time on all devices. Convert speech to text for deep insights agregated on Microsoft Power BO live dashboards.
Economically connect radios and IP phones making it possible to add recording, emergency alerts and analytics to your combined network on all devices.
Alerts and lockdowns can initiate pre-recorded messages to go out to 911 as well as all devices – radios, IP phones, mobile, speakers and safety signs. Emails are sent to pre-defined distribution groups that contain emergency contacts including local 911.