Cistera Partners with Numonix:
New Recording Capture Platform for MS Teams
Boca Raton, Florida, October 16th, 2024 – Cistera, a leading innovator in advanced unified communications solutions, is thrilled to announce its strategic partnership with Numonix, a trailblazer in call recording and data analytics technology. This collaboration marks a significant milestone in the unified communications industry, as Cistera selects Numonix as its preferred integrated recording capture platform to bolster its analytics and call recording solutions for its clients utilizing MS Teams and new customers moving to MS Teams that need Recording and Data Analytics.
This groundbreaking partnership is set to revolutionize the way businesses harness data and insights from their MS Teams environments. Numonix’s cutting-edge technology offers unparalleled stability in data capture and seamlessly streamlines the complex certification and license requirements that Cistera and other partners would otherwise need to manage independently.
Jim Miller, Cistera President, said, “Their robust platform not only enhances our analytics and call recording offerings but also empowers our clients with a streamlined, efficient, and reliable solution. Together, we are bridging technology gaps in the unified communications space and empowering businesses to unlock the full potential of their data.”
Numonix’s expertise as the go-to connector for data in unified communications has positioned them at the forefront of innovation. By leveraging Numonix’s state-of-the-art technology, Cistera and its partners can now focus on delivering exceptional value to their customers without the complexities of data capture and integration.
“We are excited about the collaboration with Cistera,” said [Michael Levy], [CEO] at Numonix. “Our integrated recording capture platform is designed to seamlessly integrate with Cistera’s solutions, offering a comprehensive and streamlined experience for both partners and end-users. Together, we are raising the bar for data accessibility and analytics capabilities in the unified communications industry.”
This partnership between Cistera and Numonix signifies a new era of innovation, efficiency, and customer-centric solutions within the unified communications landscape. By combining their strengths, the two industry leaders are driving positive change and setting new standards for data capture, integration, and analytics.
For inquiries, please contact:
Linda Slate, Cistera Business Development Manager
(O) 972 381-4652 / (C) 561 702-8346 / lslate@cistera.com
About Cistera: Cistera are developers of The Cistera Suite, Business Optimization Software that delivers speech analytics opportunities throughout network devices including desktop phones, cloud telephony systems, mobile, radio, and speaker devices. Speech is transformed into actionable data that drives positive organizational change. With a global client base across all verticals, Cistera works with any medium-enterprise organization wanting to provide exceptional service, ensure compliance, and deliver financial and physical protection.
About Numonix:
Numonix innovates the way businesses capture, analyze, and leverage customer interactions. Numonix strives to lead interaction capture solutions, enabling our customers to realize the value of extracted insights from unmined conversations buried within their communication data. By leveraging our solutions with cutting-edge technologies and providing unparalleled customer support, we empower business success in revenue and growth.