Compliance Archives

Opening up Unified Communications possibilities with innovative solutions and integrations

Products
- RecordIT call recording software
  - Record all devices
  - Speech to text
  - Cloud or onsite
  - Call filter/data scrub
  - Keyword filtering
  - Agent scorecards
  - Screen record
  - Call barge
  - Analytics integration
- AlertIT scheduled or emergency notification software
  - Mass emergency alerts
  - Panic buttons
  - Overhead paging
  - Group administration
  - Template manager
  - Bell scheduler
  - Automated alerts
  - Scheduled broadcasts
- AnalyzeIT speech analytics
  - Microsoft Power BI integration
  - Live analytics dashboards
  - Sentiment analysis
  - Data integration
  - Data search
  - Performance reporting
- R2R RecordIT radio to
  radio recording software
  - Records radio communications
  - Two way radio log
  - Simple search and playback
  - Motorola compatible
  - Compatible with most radios
- The Cirrus Platform
  - The Suite is built on the Cirrus platform providing security access and authentication, network management, UC platform integration, centralized device management and administration
Industries
- Call center software
  Cistera delivers services to call centers that enchance customer experiences, elevate compliance, provide training opportunities and assist in organization management with integrative analytics. More
- Education
  Cistera bell schedule, notification broadcast and emergency alert software is an integrated application that helps school administrators communicate more effectively with teachers, parents, students and first responders. More
- Healthcare
  Cistera delivers services to healthcare campuses providing hospital call recording, screen capture, event alerts, access control and LMR unified communications integration. More
- Transport
  Cistera enables transit authorities to maintain high level of service delivery by capturing and providing customer call data for scheduling, route management, issues or events. More
- First responders
  Cistera can connect different public safety departments, merge radio networks and record conversations. In a crisis, first responder departments have the ability to communicate and unify action plans. More
- Energy
  Cistera dramatically improves the health, safety and security of teams in challenging environments by enabling push to talk between existing radios and phone networks. More
- Aviation
  Cistera operates across multiple sites and channels supporting private and commercial air traffic configured to capture and record Air Traffic Controller (Two-way Radio) radio traffic and ground control radio traffic. More
- Stadiums & Events
  Stadiums use Cistera to provide scheduled and immediate notifications to all devices in their network including security (two way radios), front office (IP desk phones and mobile phones and the public (paging systems). More
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Civil Aviation Authority soaring to new heights with LMR integration technology

Heightened global airport security and rising fuel and energy prices – combined with environmental issues, like global warming and noise pollution – are a few of the challenges faced…

By Admin Compliance Education News News home Security Uncategorized

State of the art emergency operations center

Cistera Government client maintains a high-level emergency management division with call recording failover. With a State-of-the-Art Emergency Operations Center (EOC), the EOC receives vital information from local TV, cable…