Opening up Unified Communications possibilities with innovative solutions and integrations

Products
- RecordIT call recording software
  - Record all devices
  - Speech to text
  - Cloud or onsite
  - Call filter/data scrub
  - Keyword filtering
  - Agent scorecards
  - Screen record
  - Call barge
  - Analytics integration
- AlertIT scheduled or emergency notification software
  - Mass emergency alerts
  - Panic buttons
  - Overhead paging
  - Group administration
  - Template manager
  - Bell scheduler
  - Automated alerts
  - Scheduled broadcasts
- AnalyzeIT speech analytics
  - Microsoft Power BI integration
  - Live analytics dashboards
  - Sentiment analysis
  - Data integration
  - Data search
  - Performance reporting
- Radio to Radio Recording solutions
  - R2R recording integration
  - Advanced IP based voice recording solutions
  - Incident reconstruction
  - Instant recall
  - Record archiving
  - SIP telephony and radio systems integration
  - Two-way radio networks
- AccessIT biometric access control
  - Access controllers
  - Biometric readers
  - Mobile readers
  - Single sign on
  - Office 365 integration
- The Cirrus Platform
  - The Suite is built on the Cirrus platform providing security access and authentication, network management, UC platform integration, centralized device management and administration
Industries
- Call center software
  Cistera delivers services to call centers that enchance customer experiences, elevate compliance, provide training opportunities and assist in organization management with integrative analytics. More
- Education
  Cistera bell schedule, notification broadcast and emergency alert software is an integrated application that helps school administrators communicate more effectively with teachers, parents, students and first responders. More
- Healthcare
  Cistera delivers services to healthcare campuses providing hospital call recording, screen capture, event alerts, access control and LMR unified communications integration. More
- Transport
  Cistera enables transit authorities to maintain high level of service delivery by capturing and providing customer call data for scheduling, route management, issues or events. More
- First responders
  Cistera can connect different public safety departments, merge radio networks and record conversations. In a crisis, first responder departments have the ability to communicate and unify action plans. More
- Energy
  Cistera dramatically improves the health, safety and security of teams in challenging environments by enabling push to talk between existing radios and phone networks. More
- Aviation
  Cistera operates across multiple sites and channels supporting private and commercial air traffic configured to capture and record Air Traffic Controller (Two-way Radio) radio traffic and ground control radio traffic. More
- Stadiums & Events
  Stadiums use Cistera to provide scheduled and immediate notifications to all devices in their network including security (two way radios), front office (IP desk phones and mobile phones and the public (paging systems). More
News
About Us
- Why Cistera?
  Cistera has mastered the art of making highly complex tasks feel simple. The Cistera Suite delivers the management of all IP telephony applications with a single point of administration... More
- Team
  Cistera was born alongside Cisco's IP telephony business 17 years ago. We have now addd SIP functionality to support our clients... More
- CEO Blog – Greg Royal
  Greg Royal
  Founder • CEO • CTO
  
  Delivering Cistera Hybrid Cloud Safely and Sustainably More ___________________________ Cistera at Microsoft Ignite Singapore More
- Technology Partners
  Cisco Preferred Partner
  Microsoft
  IBM
  Cray
  Mark III Systems
  More
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PRODUCTS

RecordIT call recording software
AlertIT emergency alert solutions
AnalyzeIT call recording analytics
R2R Recording
AccessIT biometric access control

INDUSTRIES

Call center software
Education
Transport
First responders
Hospital
Energy
Aviation
Stadiums & Events

LATEST NEWS

Microsoft Power BI Speech Analytics
Unified Communications in the cloud in 2020
Civil Aviation Authority soaring to new heights with LMR integration technology
Big pitching, airtight defense, quality stadium security

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