Opening up Unified Communications possibilities with innovative solutions and integrations
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Products
RecordIT call recording software
Record all devices
Speech to text
Cloud or onsite
Call filter/data scrub
Keyword filtering
Agent scorecards
Screen record
Call barge
Analytics integration
AlertIT scheduled or emergency notification software
Mass emergency alerts
Panic buttons
Overhead paging
Group administration
Template manager
Bell scheduler
Automated alerts
Scheduled broadcasts
AnalyzeIT speech analytics
Microsoft Power BI integration
Live analytics dashboards
Sentiment analysis
Data integration
Data search
Performance reporting
R2R RecordIT radio to
radio recording software
Records radio communications
Two way radio log
Simple search and playback
Motorola compatible
Compatible with most radios
The Cirrus Platform
The Suite is built on the Cirrus platform providing security access and authentication, network management, UC platform integration, centralized device management and administration
Industries
Call center software
Cistera delivers services to call centers that enchance customer experiences, elevate compliance, provide training opportunities and assist in organization management with integrative analytics.
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Education
Cistera bell schedule, notification broadcast and emergency alert software is an integrated application that helps school administrators communicate more effectively with teachers, parents, students and first responders.
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Healthcare
Cistera delivers services to healthcare campuses providing hospital call recording, screen capture, event alerts, access control and LMR unified communications integration.
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Transport
Cistera enables transit authorities to maintain high level of service delivery by capturing and providing customer call data for scheduling, route management, issues or events.
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First responders
Cistera can connect different public safety departments, merge radio networks and record conversations. In a crisis, first responder departments have the ability to communicate and unify action plans.
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Energy
Cistera dramatically improves the health, safety and security of teams in challenging environments by enabling push to talk between existing radios and phone networks.
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Aviation
Cistera operates across multiple sites and channels supporting private and commercial air traffic configured to capture and record Air Traffic Controller (Two-way Radio) radio traffic and ground control radio traffic.
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Stadiums & Events
Stadiums use Cistera to provide scheduled and immediate notifications to all devices in their network including security (two way radios), front office (IP desk phones and mobile phones and the public (paging systems).
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Big pitching, airtight defense, quality stadium security
Blockchain technology, a distributed ledger of transactions
Civil Aviation Authority soaring to new heights with LMR integration technology
Linking 2 way radios with IP phones
Microsoft Power BI Speech Analytics
State of the art emergency operations center
Transit Authority at technology forefront
Unified Communications in the cloud in 2020
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