Leadership Team



Greg RoyalFounder • CEO • CTO

I co-founded Cistera in 1999 to redefine voice recording and analytics possibilities. As CEO and CTO I oversee the strategic direction of the firm including the navigation and technical planning for new product development. We are constantly breaking new ground in response to and ahead of customer business needs.

Jim MillerPresident • CFO • Operations Director

I manage operations and strategic planning at Cistera to help our team and our clients deliver amazing experiences. I’m passionate about creating business insights and learning environments for our team and customers. I have over 30 years of experience managing enterprise level systems integrations.

John NielsenVP Sales and Marketing

A sales leader, strategist and entrepreneur. I’m passionate about helping customers to make strategic decisions that have meaningful impact to their business. I am proud to assist clients with tailored solutions designed to deliver insights to all organizational levels. I’m proud to work with a team that transforms thinking and results.

Linda ValentineFinancial Controller

I manage the financial operations and accounting systems for Cistera Networks.  My goal as Controller is to focus on accuracy and timely delivery every day for internal operations as well as for Cistera’s clients. I have over 40 years of experience in managing accounting operations including internal/external financial reporting and compliance.


Linda SlateCustomer Experience Manager

I am responsible for implementation project management as well as sales engineering support at Cistera Networks.  I enjoy helping our customers realize the maximum benefits from their Cistera implementation and I also manage the end-user training for Cistera’s clients. I’m proud to be a part of an organization that helps our customers become more informed and better decision makers.

Kim PankeyMarketing Director

Business growth specialist that uncovers insights & transformational marketing strategies. Is it better to have a good product or a good brand? The age old marketing debate; features vs. benefits. Cistera has always delivered deep solutions for client compliance, training, analytics & security. The launch of The Cistera Suite this year is an exciting time for the company as we package features that broadly integrate into one brand.

global installations | global team