industries

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Record, screen grab, intervene, tag, share, some or all calls

Helping clients to meet PCI, HIPAA and US Treasury regulatory requirements
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Custom search fields for fast data retrieval to train and investigate

Customized compliance risk detection, prevention and legal protection
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DTMF masking to block sensitive data as needed

DTMF masking for customer keypad entry masking compliance
Cistera logo

The Cistera Suite Records information that provides valuable insights for any organization, industry or
department that is interested in deeply listening to their customers, teams and the public to increase
effectiveness, compliance or safety.

CLIENT FEEDBACK

“Cistera solutions are an integral part of our mission to provide teachers, faculty and administrators with a secure environment
so they can focus on teaching and educating.”

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Julie Wallace

Birdsville Unified School District

“Cistera and Bell Canada brought a great deal of experience in dealing with our IP telephony application needs. They worked well together by providing a transparent partnership that offered enterprise to enterprise communications”

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Andrew McAusland

Concordia University

“The Cistera solution delivers definite advantages. Since we deal with so many large organizations, including hospitals and insurance companies, detailed recordings allow us to ensure the accuracy of our medical and billing information.”

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Bob Carver

AirMed