Analyze It

Analyze call recordings
Microsoft Power BI

The Cistera Suite integrates with your Microsoft Power BI platform creating unlimited listening and analytical opportunities.

All key speech analytics data can be aggregated providing offering a 360° view of your organization available on all devices.

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Insights are achieved through live monitoring, automated monitoring alerts, agent screen grabs, intelligent random evaluations, customer feedback and grouped data aggregated on customized analytics dashboards within Microsoft Power BI.Data Sheet

SearchIT

Quickly find calls by customizing search fields to group calls into user-defined keyword categories

ReportIT

Integrate Cistera reports with your Microsoft Power BI reporting to access live data from anywhere on any device Facilitate better, faster decision making with all your IP and LMR recording data integrated into your analytics and reporting

Cistera logo

The Cistera Suite Records information that provides valuable insights for any organization, industry or
department that is interested in deeply listening to their customers, teams and the public to increase
effectiveness, compliance or safety.

Gathering business intelligence data 24 hours a day

Training Insights and Tools

Product Development Insights

Efficiency Improvement

Safety Alerts

Team Supervision

Entire team Capture - LMR

Sales Insights

Marketing Insights

Regulatory Compliance

Employee Engagment

Legal Risk Management

Big Data Analysis

CLIENT FEEDBACK

“Cistera solutions are an integral part of our mission to provide teachers, faculty and administrators with a secure environment

so they can focus on teaching and educating.”

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Julie Wallace

Birdsville Unified School District

“Cistera and Bell Canada brought a great deal of experience in dealing with our IP telephony application needs. They worked well together by providing a transparent partnership that offered enterprise to enterprise communications”

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Andrew McAusland

Concordia University

“The Cistera solution delivers definite advantages. Since we deal with so many large organizations, including hospitals and insurance companies, detailed recordings allow us to ensure the accuracy of our medical and billing information.”

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Bob Carver

AirMed